Aevos, Inc.
Refund and Cancellation Policy
Deposits, refunds and cancellations for Aevos engagements.
This is a plain-language summary. Deposits, refunds and cancellations for Aevos engagements follow this policy. The governing state for this policy is Delaware. Last updated: 2026-10-09.
Returns
Aevos sells professional services only, not physical goods, so there are no product returns. Refunds and cancellations work as described below.
Deposits
If you cancel before work starts, your deposit is refunded in full. This applies to the 50% deposit on a Stomp Audit and to any deposit stated in a Landing Safety Pilot proposal.
Cancelling after work starts
Work starts on the start date stated in your written proposal. If you cancel after that date, we refund the part of the fee that relates to undelivered work, pro-rated against the scope in the proposal. Work already delivered is not refunded.
Balance on delivery
The balance of a Stomp Audit is invoiced on delivery. If you cancel before delivery, you do not owe the balance for work that was not delivered.
How to cancel
Email hello@aevos.io with the subject line "Cancellation" and the name of your engagement. Cancellation takes effect when we receive your email.
How refunds are paid
Refunds are paid to the original payment method where possible.
If we cancel an engagement
If we cancel an engagement, we refund any amounts paid for work not delivered.
Disputes
If you disagree with a refund amount, email hello@aevos.io. We respond within 2 business days. Refund disputes are handled under this policy.